Business-focused custom software

Go Back
  • Project success tip: Provide a single point of contact

    Whenever I’ve heard people talk about the importance of a single point of contact for communication between the developer and the “customer”, I’ve thought this was primarily to protect team members from unnecessary emails and meetings. But what I’ve come to realize is how important this is to project health generally, for a couple of reasons:

    Consistent message

    If only one person is giving the programmer feedback, they are less likely to get conflicting messages about how things should work.

    Less communication about the communication

    As a programmer on the outside of an organization, I often can’t tell who will ...

    Read More

    Comments (2)

  • The cynicism of hourly fees for programming

    StopWatch Most programmers who have been around a few years can tell you horror stories about a software project they worked on. The stories are varied, but most of them involve an “unreasonable” customer who kept changing their minds, and the project suffered from lots of rework and frustration, or perhaps didn’t even get finished. (Even I have a story like that.)

    Which is why programmers are often surprised to learn that I don’t charge by the hour. They’ll ask, “Aren’t you worried that the customer will change their mind repeatedly and you’ll lose money?”

    Not really.

    Most customers aren’t ...

    Read More

    Comments (3)

  • Top 5 tasks that get missed in software estimates

    Software estimates can be tricky. One challenge is remembering what to include. When people put together their estimates, they usually focus on the features but often forget some critical pieces that aren’t functionality specific.

    You might think that as a customer you don’t need to concern yourself with this. To a degree you are correct. But if your software roll-out has dependencies that make hitting target dates critical, you’ll want to feel confident that the estimates are accurate. Also, some developers who charge on an hourly basis can low-ball projects by providing estimates that exclude these tasks. It will be ...

    Read More

    Comments (0)

  • Duct Tape Programmers and their scary look-a-likes

    Unless you are a programmer, you probably don’t read Joel on Software since, well, he writes about software development. It is too bad, because he actually writes about the business of software development, and not complicated coding techniques.

    This week he wrote about The Duct Tape Programmer. HIs post describes a type of programmer who isn’t fascinated by the most cool, complicated programming solution, and instead focuses on building applications and shipping software. He compares this programmer to architecture astronauts who have really great ideas about building software, but their ideas require people smarter than most of us.

    I think ...

    Read More

    Comments (0)

  • Who pays for mistakes?

    One reason why I am an advocate for fixed-fee pricing over hourly pricing is that I dislike the notion that the customer should be penalized if I make a mistake. I’m of the opinion that the customer should be protected from my boo-boos as much as possible. 

    There are a few kinds of mistakes that can occur on a software project. One kind of mistake is when the programmer creates a poor estimate of the required effort. This is a very common because few programmers are good at software estimation.

    Some who charge hourly will not penalize the customer in ...

    Read More

    Comments (2)

  1. Previous page
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5
  7. 6
  8. 7
  9. Next page
Wanna Subscribe?
Here's the RSS Feed

What the critics are saying...

From my experience with Avonelle, she can be relied on to deliver whatever she promises--always on time and for the quoted cost. She'll ask the right questions to make sure that what she delivers truly meets the business need. Her expertise has been invaluable. All that at a very reasonable rate!

Kim Merriman, Operations Manager @ HousingLink