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  • What you should know about consultants

    Esther Schindler has written an excellent piece at CIO.com on things CIOs (and others) should know about working with consultants and contractors. I particularly liked this:

    Statements of work are necessary elements, particularly in project definition and negotiation. However, points out Terrence Gargiulo, president of MakingStories.net, statements of work should be treated as living, breathing, evolving documents that reflect a collaborative relationship between the consultant and client. Otherwise, he cautions, "Projects can too easily turn into an 'us versus them' dynamic in which no one wins."

    This is an important point. Both the consultant and the customer need to ...

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