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  • How to frustrate your users by making data entry annoying

    All I wanted to do was to create some calendar entries. A date, some times, and a description. Not too tough.

    Except the person who created the user interface has clearly not spent a lot of time actually doing this task. Take a look at the form:

    New_Calendar_Event

    Now consider for a moment how annoying it is to enter start and end times on this form. It always defaults to “01:00 AM”, which of course is NEVER the start time for one of my appointments. So I must always change the first drop down value. And if the appointment starts on ...

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Avonelle is a rare IT professional who can communicate with business users on a level they can understand, and who can recommend creative technical solutions that are in line with the business goals and the business budget. Avonelle is conscientious not only about meeting deadlines, but also exceeding her customers expectations around quality software while providing superior customer service. Avonelle is an inspiration to me.

Valerie Vogt, Director of IT Advisory Services @ Inetium