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Be a Technology Pragmatist

I really enjoy helping a customer make good use of technology. This week I am writing code that processes street addresses. The code cleans excess spaces, and replaces words used in street addresses like "Avenue" and "North" with consistent abbreviations. The code will also validate the addresses, so that we aren't saving an address without a street name or zip code, etc.

All this processing helps my customer to keep a clean address database, which will their mailings will be sent out with fewer problems. And since some of these addresses are published for others to use, it will mean fewer phone calls with data problems. .

There are plenty of times when technology cannot solve a problem. But data cleaning is a great example of how to use technology to improve your business. Repetitive work is great to push to the computer so that your people resources can focus on things that require human attention.

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What the critics are saying...

Avonelle is a rare IT professional who can communicate with business users on a level they can understand, and who can recommend creative technical solutions that are in line with the business goals and the business budget. Avonelle is conscientious not only about meeting deadlines, but also exceeding her customers expectations around quality software while providing superior customer service. Avonelle is an inspiration to me.

Valerie Vogt, Director of IT Advisory Services @ Inetium