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Do you need high responsiveness from your consultant?

Not all businesses do, but it can certainly come in handy. I recently got a call from one of my clients with an urgent request to hide a particular feature from users while they spent some time reviewing it. The issue was that their process to prevent misuse of their site had allowed a bad actor through, resulting in some fraud for a legitimate user. Yikes!

Because this client is a regular support client, I provide a high level of responsiveness for their requests. I was able to adjust their application and get the solution deployed in less than half a day.

When hiring a software consultant or team, consider what level of responsiveness they offer, and also what you might need. I have known clients who were frustrated because their needs were too small to be prioritized by their vendor in a timely fashion. Waiting days or weeks or longer for urgent requests may not be a good option for your business.

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What the critics are saying...

As someone with over 20 years of software development experience and currently a small business owner, it has been a pleasure working with Avonelle. In addition to being a talented developer, Avonelle also has database expertise and system design skills. Avonelle is open minded and willing to discuss various methodologies for achieving a project goal. She is also not afraid to ask questions which is vital in a software development project. Her up-front project cost (not estimate) is very helpful in budgeting for a project.

--Dwayne Wolterstorff, Owner @ Fair