Business-focused custom software

Go Back

The disappearing customer

Unfortunately, the disappearing customer is not any better than the disappearing programmer during a development project. When a customer doesn’t respond to communication requests in a timely fashion, it slows the entire effort down (or in some cases, grinds it to a complete halt!)

If you have hired a programmer for a custom development effort, make arrangements for someone else to respond to questions if you will be on vacation or otherwise unavailable for more than a day or two. And use an auto-responder so that people emailing you know what to expect. Better yet: let others know what is going on ahead of time, if possible.

Otherwise, don’t be surprised when your project isn’t completed by the deadline.

  • Facebook
  • Twitter
  • Digg It!
  • StumbleUpon
  • Technorati
  • Reddit

Post a comment!

Formatting options

Wanna Subscribe?
Here's the RSS Feed

What the critics are saying...

Avonelle is a talented expert in her field. She has blended well with our team and built applications that we are proud to deploy to our associates. Her talents helped us execute a vision expediently and with quality. If we could do it all over again, we wouldn’t change a thing.

Peter Edstrom @ Renewal by Andersen